Custom SMS Campaign
A blank one-text starting point for building your own text campaign.
This one's a blank slate. It comes with a single text step and nothing else, so you can write your own message and send it to whoever you want. Use it when none of the other text templates fit.
At a glance
| Who it's for | Whoever you add |
| Goal | Whatever you write |
| How people get in | You add them |
| Calls | 0 |
| Texts | 1 |
| Runs for | 1 day |
| Escalations | None |
How people get in
There's no automation, so nobody gets in on their own. You add people yourself, or set up your own automation on the Automations tab. See Automations Explained.
The text
Day 1: Text
Edit your message here.
That's the placeholder. Swap it out on the Pulse tab before you add anyone, then click Save, then Publish, or that's literally what they'll get. (Save Draft only saves your work in progress; nobody gets your changes until you publish.) After the text goes out, the journey ends.
You can also add more texts, waits, or other steps in the Pulse (the cadence of calls and texts). See Pulse, or Edit Your Pulse with an LLM.
Before you turn it on
- Write your message. Replace the placeholder text, then Save > Publish.
- SMS registration. Texts don't send until your number is registered (10DLC). See SMS and RCS Registration.
- Timing. Texts only go out during your business hours and between 8 AM and 9 PM in the member's time zone.
- Test it. Send it to yourself first. See Test Your Campaign.
- Activate. A new campaign starts as a Draft. Nothing goes out until you click Activate on the Overview tab.