Welcome to the careCycle API
This documentation covers the public API and technical surface area of the careCycle platform. careCycle is an AI-native system built for Medicare and ACA agencies that automates member engagement, retention, and operational workflows. The API allows you to integrate careCycle into your existing systems and build custom workflows on top of core platform capabilities. Today, these docs focus primarily on the public API. Over time, they will expand to include guides, feature documentation, and operational best practices.Key Capabilities
Voice AI & Campaign Automation
Programmatically manage campaigns and automate inbound and outbound member communication.
Customers & Policies
Access and manage customer records, policies, prescriptions, and related lifecycle data.
Calling & Telephony
Work with calls, dispositions, routing, and telephony-related events.
Events & Integrations
Subscribe to platform events and integrate careCycle with external systems.
Getting Started with the API
Create an API Key
Sign in to your careCycle account and generate an API key from the developer dashboard.Go to API Keys
Authenticate Requests
Learn how to authenticate requests using your API key.View Authentication Guide
Make Your First Request
Send your first request and understand the response format.View Quickstart
Explore Available Resources
Review all available endpoints, schemas, and examples.View API Reference
Base URL
All API requests should be made to:API Versions
The CareCycle API is versioned to ensure backward compatibility. The current version is:- v2 (Latest):
/api/v2/*- Modern, type-safe API with comprehensive features
Need Help?
API Reference
Explore detailed endpoint documentation with examples
Support
Contact our support team for assistance