Roadmap

See what we're working on, what's coming next, and what we've shipped. Vote on ideas and suggest features.

Planned

1

Add conditional logic to campaign automations

Would be nice to be able to set up automations like: Trigger call if: 15 days after enrollment date AND day of month is equal to or less than the 15th

In Progress

2

Policies view

Would like to see all my policies in one place for quick updating

Platform

Source Tracking & Real-Time Routing

Create and manage lead sources for your campaigns with dedicated DIDs, real-time agent availability, and automatic cost tracking. Source DIDs — Assign a unique phone number to each lead source (affiliate, publisher, web form, etc.) so every inbound call is automatically attributed Ping/Post Routing — Query agent availability in real-time before transferring a call, ensuring leads only route when agents are ready to take them Source Metrics — Track cost-per-lead (CPL) per source and automatically calculate cost-per-acquisition (CPA) broken down by source, campaign, and agent Performance Visibility — See which sources drive the highest conversion rates and lowest CPA across your campaigns

Softphone

Completed

0

No items yet