Inquiries
Get paginated list of inquiries with optional sta…
Get paginated list of inquiries with optional status filtering
Authorization
x-api-key x-api-key<token>
API key required for authentication.
Keys begin with 'cc_' prefix. Get your API key from the Developer Dashboard.
In: header
Query Parameters
number
GET /v2/inquiries Parameter
Default1Range1 <= value
number
GET /v2/inquiries Parameter
Default50Range1 <= value <= 100
string
Filter inquiries by status (e.g., 'new', 'pending_resolution', 'resolved')
string
Filter inquiries by agent name
string
Search inquiries by customer name or phone number
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
curl -X GET "https://api.carecycle.ai/v2/inquiries"{
"itemsTotal": 0,
"currentPage": 0,
"nextPage": 0,
"prevPage": 0,
"items": [
{
"id": "string",
"customerCampaignId": "string",
"callId": "string",
"inquiry": "string",
"status": "string",
"primaryCategory": "string",
"severity": "string",
"resolvedAt": "string",
"createdAt": "string",
"customerId": "87d8e330-2878-4742-a86f-dbbb3bf522ac",
"customerName": "string",
"callerId": "string",
"agentName": "string",
"carrierName": "string",
"planName": "string",
"campaign": {
"id": "string",
"name": "string",
"templateId": "196100ac-4eec-4fb6-a7f7-86c8b584771d",
"status": "string",
"createdAt": "string",
"description": "string"
},
"assignedUser": {
"id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
"name": "string",
"image": "string"
},
"customerAssignedUser": {
"id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
"name": "string",
"image": "string"
}
}
]
}{
"message": "string",
"code": "string"
}{
"message": "string",
"code": "string"
}{
"message": "string",
"code": "string"
}{
"message": "string",
"code": "string"
}{
"message": "string",
"code": "VALIDATION_ERROR",
"errors": [
{
"path": [
"string"
],
"message": "string",
"expected": "string",
"received": "string",
"code": "string"
}
]
}{
"message": "string",
"code": "string",
"retryAfter": 0
}{
"message": "string",
"code": "string"
}