careCycle
Campaigns

Get campaign by ID

Get a specific campaign by ID for the authenticated client

GET
/v2/campaigns/{campaignId}

Authorization

x-api-key
x-api-key<token>

API key required for authentication.

Keys begin with 'cc_' prefix. Get your API key from the Developer Dashboard.

In: header

Path Parameters

string

Campaign ID

Match^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$Formatuuid

Query Parameters

unknown

Include client information in response

Formatboolean (preprocessed)

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://api.carecycle.ai/v2/campaigns/497f6eca-6276-4993-bfeb-53cbbbba6f08"
{
  "campaign": {
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "createdAt": "2019-08-24T14:15:22Z",
    "updatedAt": "2019-08-24T14:15:22Z",
    "startDate": "2019-08-24T14:15:22Z",
    "endDate": "2019-08-24T14:15:22Z",
    "dialAfterhours": true,
    "name": "string",
    "templateId": "196100ac-4eec-4fb6-a7f7-86c8b584771d",
    "templateName": "string",
    "description": "string",
    "status": "draft",
    "sourceType": "string",
    "enablePulse": true,
    "pulseWorkflowId": "6cbf4411-f62a-452f-b47e-a87913280a83",
    "maxConcurrentCalls": 1,
    "suite": "receptionist",
    "maxAttempts": -9007199254740991,
    "smsCompanyName": "string",
    "requiredVars": [],
    "client": {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "smsCompanyName": "string"
    },
    "hasInquiryCallback": true,
    "customerStats": {
      "total": 0,
      "totalCalls": 0,
      "todayCalls": 0,
      "statusCounts": {
        "expired": 0,
        "failed": 0,
        "pending": 0,
        "completed": 0,
        "exceeded_max_calls": 0,
        "in_progress": 0,
        "cancelled": 0,
        "skipped": 0
      }
    },
    "features": {
      "transfers": false,
      "appointments": false,
      "inquiries": false,
      "checkPlan": false
    },
    "transferConfig": {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "createdAt": null,
      "updatedAt": null,
      "clientId": "5e505642-9024-474d-9434-e5a44f505cc5",
      "name": "string",
      "routingConfigId": "b6e138dd-eba1-4cd6-85c1-31882f4d70e7",
      "type": "direct",
      "warmTransfer": true,
      "directPhoneNumber": "string",
      "dynamicOptions": {
        "pingUrl": "string",
        "method": "GET",
        "timeout": 0,
        "headers": {
          "property1": "string",
          "property2": "string"
        },
        "body": {
          "property1": null,
          "property2": null
        },
        "transferNumberField": "string",
        "transferNumber": "string",
        "successConditions": [
          {
            "field": "string",
            "operator": "equals",
            "value": "string"
          }
        ]
      },
      "sipUri": "string",
      "sipHeaders": "string",
      "warmSummaryPrompt": "string",
      "warmMode": "wait-for-operator",
      "softphoneFallbackType": "appointment_booking",
      "softphoneFallbackPhoneNumber": "string",
      "appointmentBookingEnabled": true,
      "transferWaitingMessages": [
        "string"
      ],
      "routingConfig": {
        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
        "createdAt": null,
        "updatedAt": null,
        "name": "string",
        "description": "string",
        "routingType": "linear",
        "clientId": "5e505642-9024-474d-9434-e5a44f505cc5",
        "fallbackBehavior": "voicemail",
        "fallbackNumber": "string",
        "maxRingPerAgent": -2147483648,
        "maxWaitTime": -2147483648,
        "tryCustomerAgentFirst": true,
        "tryPreviousSoftphoneAgentFirst": true,
        "customerAgentPriority": -2147483648,
        "previousSoftphoneAgentPriority": -2147483648,
        "stateBasedRouting": true,
        "stateRoutingFallback": "fallback",
        "agents": [
          {
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
            "createdAt": null,
            "updatedAt": null,
            "routingConfigId": "b6e138dd-eba1-4cd6-85c1-31882f4d70e7",
            "memberId": "92983ab9-49c8-444b-85ae-6e40402cf72e",
            "groupId": "eb54e96e-21b8-4f54-9cd4-80fccbd06f55",
            "priority": -2147483648,
            "weight": -2147483648,
            "lastCallAt": null,
            "isActive": true,
            "skills": "string",
            "member": {
              "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
              "createdAt": null,
              "clientId": "5e505642-9024-474d-9434-e5a44f505cc5",
              "userId": "2c4a230c-5085-4924-a3e1-25fb4fc5965b",
              "role": "string",
              "filterData": "string",
              "user": {
                "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
                "name": "string",
                "email": "user@example.com"
              }
            }
          }
        ],
        "groups": [
          {
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
            "createdAt": null,
            "updatedAt": null,
            "routingConfigId": "b6e138dd-eba1-4cd6-85c1-31882f4d70e7",
            "name": "string",
            "description": "string",
            "routingType": "linear",
            "priority": -2147483648,
            "isActive": true,
            "agents": [
              {
                "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
                "createdAt": null,
                "updatedAt": null,
                "routingConfigId": "b6e138dd-eba1-4cd6-85c1-31882f4d70e7",
                "memberId": "92983ab9-49c8-444b-85ae-6e40402cf72e",
                "groupId": "eb54e96e-21b8-4f54-9cd4-80fccbd06f55",
                "priority": -2147483648,
                "weight": -2147483648,
                "lastCallAt": null,
                "isActive": true,
                "skills": "string",
                "member": {
                  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
                  "createdAt": null,
                  "clientId": "5e505642-9024-474d-9434-e5a44f505cc5",
                  "userId": "2c4a230c-5085-4924-a3e1-25fb4fc5965b",
                  "role": "string",
                  "filterData": "string",
                  "user": {
                    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
                    "name": "string",
                    "email": "user@example.com"
                  }
                }
              }
            ]
          }
        ]
      }
    },
    "transferConfigIds": [],
    "callFormId": "ce7b9bca-896d-440b-961b-042f5bf12d2d",
    "appointmentConfig": {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "createdAt": null,
      "updatedAt": null,
      "clientId": "5e505642-9024-474d-9434-e5a44f505cc5",
      "name": "string",
      "concurrentLimit": -2147483648,
      "appointmentLength": -2147483648,
      "appointmentSpacing": -2147483648,
      "maxOptions": -2147483648,
      "minDate": "string",
      "maxDate": "string",
      "minHours": -2147483648,
      "preferredMode": "timezone",
      "pulseWorkflowId": "6cbf4411-f62a-452f-b47e-a87913280a83",
      "createdBy": "25a02396-1048-48f9-bf93-102d2fb7895e",
      "updatedBy": "b0efe45f-0520-4e21-90f0-7e35f137732e"
    },
    "campaignAutomations": []
  },
  "assistants": []
}
{
  "message": "string",
  "code": "string"
}
{
  "message": "string",
  "code": "string"
}
{
  "message": "string",
  "code": "string"
}
{
  "message": "string",
  "code": "string"
}
{
  "message": "string",
  "code": "VALIDATION_ERROR",
  "errors": [
    {
      "path": [
        "string"
      ],
      "message": "string",
      "expected": "string",
      "received": "string",
      "code": "string"
    }
  ]
}
{
  "message": "string",
  "code": "string",
  "retryAfter": 0
}
{
  "message": "string",
  "code": "string"
}